Contact information

We are happy to assist you with any questions related to MiniCharmies, your order, shipping, returns, refunds, or product details.

Customer Support

Email: support@minicharmies.shop
Phone: (780) 443-5626

Store Address

MiniCharmies
4971 Rue Fabien
Pierrefonds, QC H8Z 2N7
Canada

Support Hours

Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

How to Contact Us

For the fastest support, please email us at support@minicharmies.shop and include the following information when applicable:

Your full name
Your order number
The email address used at checkout
A clear description of your question or issue
Photos if your item arrived damaged, defective, or incorrect

Our team aims to respond as soon as possible during business hours. Response times may vary during weekends, holidays, or busy periods.

MiniCharmies is committed to providing friendly, professional, and reliable customer service.